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REFERENCES & ACHIEVEMENTS

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isquality Formations  ISO 27001 LA, ISO 27005, ITIL, ITIL Practionner, ISO 22301 LI et PMP - https://t.co/4Hmkj9qv5z
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IT Service Management

Auditing :

  • ISO 20000 Audit.

Consulting :

  • Implementation of IT Service Management.
  • Guidance to ISO 20000 certification.
  • Implementation of ITIL processes : Incident Management, Problem Management, Change Management, etc.
  • Guidance for Service Desk tool choice.

 Training: 

  • ITIL V3
  • ISO 20000 Foundation
  • ISO 20000 Lead Implementer