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TRAINING CATALOG COMING SOON

 

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IT Service Management

Auditing :

  • ISO 20000 Audit.

Consulting :

  • Implementation of IT Service Management.
  • Guidance to ISO 20000 certification.
  • Implementation of ITIL processes : Incident Management, Problem Management, Change Management, etc.
  • Guidance for Service Desk tool choice.

 Training: 

  • ITIL V3
  • ISO 20000 Foundation
  • ISO 20000 Lead Implementer